Claims

Submit a claim

Claims are kept private and reviewed using warehouse scans, invoices, tracking records and handover evidence.

Claim submission and evidence uploads stay disabled in this private preview until secure storage, access controls and a documented retention period are approved.

Customers should submit written claim information within 72 hours after collection, delivery or notice of the issue. This operational timeframe does not remove any longer right available under applicable law.

Private and access controlled

Claim submissions are visible only to authorized Ship With WIS users. Evidence files will be restricted by type and size and stored with documented retention once activated.