Claims
Submit a claim
Claims are kept private and reviewed using warehouse scans, invoices, tracking records and handover evidence.
Customers should submit written claim information within 72 hours after collection, delivery or notice of the issue. This operational timeframe does not remove any longer right available under applicable law.
Private and access controlled
Claim submissions are visible only to authorized Ship With WIS users. Evidence files will be restricted by type and size and stored with documented retention once activated.
